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Elliott Electric Supply

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An Elliott Electric Supply Store

IT Technician-Night

Job Description:

This position will support all aspects of the desktop computing requirements of the company. Responsibilities will include installing, configuring, troubleshooting, and repairing PC/Desktop computer, hardware, software, and peripherals.

Responsibilities:

  • Perform specialized hardware and software repairs and support for a diverse range of users.
  • Resolve hardware, software, and networking/communication problems, conflicts, and defects.
  • Provide daily desktop and peripheral support
  • Order equipment and software and oversee computer inventory management
  • Effectively interface with other departments, personnel, and business contacts
  • Assist in resolving LAN communications problems
  • Participate in departmental projects as required
  • Perform miscellaneous duties as required by IS management
  • Some travel to new and existing locations is required

Requirements:

  • Excellent customer service skills
  • Excellent organizational and problem solving skills
  • Experience with the following is a plus: Windows-XP, Windows 7, Windows 2008 Server, Active Directory, File Servers, Printer Servers, and TCP/IP networks, Microsoft WTS, thin-clients, and roaming profiles.
  • Experience in working within a Desktop Support environment is a plus
  • Cat5 cabling experience is a plus
  • Experience in using a "ticketing" system to manage workload is preferred.
  • Must have advanced PC troubleshooting skills
  • Active Directory experience is a plus
  • Windows Terminal Services experience is a plus



Job Type: Full-Time Contact: Ryan Ferden (936)569-1184

Location: Nacogdoches, TX (Corporate Office) (00)

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